Yes, the SKOTTI grill comes with a bag as standard. This makes it convenient to transport and store the grill, and it simply looks cool.

The POOL is designed as an upgrade to our first SKOTTI model. If you order your SKOTTI today, you'll receive the 2.0 version of our SKOTTI, including the POOL.

Unfortunately not. Gas outlets only deliver 30-50 mbar. However, our SKOTTI operates at 1.2-2.5 bar, so the pressure from the gas outlet is unfortunately insufficient.

The CAP is not only ideal as a multifunctional windbreak, but also for retaining heat and thus generating enough heat for a delicious pizza. The CAP is ideal for cooking.

You can easily bake bread with the help of our SMAK, CAP, and BOKS. Of course, you'll also need a grill. We recommend our SKOTTI grill.

Yes, but please note the following: First, place only one BOKS on the SKOTTI. After about 5 minutes, when the heat has developed properly, add the second.

It is better to leave the radiant plate in place on the SKOTTI KAST so that your burner is protected and the heat is distributed more evenly.

We usually need 1-2 days to process your order.

If you send our customer service a message with your desired address change immediately after placing your order, we will try to communicate this to our warehouse as soon as possible before your order leaves our warehouse. This works in most cases, but not all.

We do not ship outside the EU. Please check for retailers in your country.

Unfortunately, we have only one option here: submitting an investigation to DHL. Please contact our customer service department for further information.

Since our engraver comes to our warehouse once a week to implement your idea, shipping can take up to 10 business days.

Unfortunately, we are unable to revisit previously completed orders. Please contact our customer service and place a new order.

In addition to our DEAL, we of course also offer our SKOTTI without gas and this is often put in the shopping cart instead of the DEAL.

Unfortunately not, as we don't have our own retail store. Feel free to visit a SKOTTI retailer near you.

You can only place your order through our online shop. Unfortunately, we cannot accept orders by phone.

SKOTTI offers a variety of common payment options, including: Paypal, Google Pay, Apple Pay, Amazon Pay, Klarna, Sofortüberweisung, credit cards (Visa, Mastercard, American Express), Shop Pass, Union Pass

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You can return your item within 14 days.

The time it takes to process a refund depends on several factors, including the payment method you choose and the reason for your return. We strive to process refunds as quickly as possible.

Whether you can return a damaged or soiled SKOTTI product to us depends on the specific case. Please contact our customer service.

If you purchased your SKOTTI product from a retailer, please contact that retailer regarding returns.

The buyer pays the shipping costs for returns.

Please contact our customer service and inform them. You can find our contact form on our homepage.

Soak your SKOTTI (except for the burner tube and gas hose) in lukewarm water with a dab of dish soap, then briefly scrub it with a stainless steel sponge to remove any coarse deposits. Grease deposits (brown) can be easily removed with a soap pad/scourer (e.g., Abrazzo).

Please ensure that the SKOTTI is always completely dry before packing it in the bag. Store the SKOTTI in the bag in a dry place, preferably away from direct sunlight. The various weather conditions can cause the gas hose to become porous and leak.

For cleaning, we recommend lukewarm water and a soft sponge or brush to better reach between the grooves. Avoid using harsh cleaning agents or sharp-edged scrapers, steel wool, or steel brushes, as these can damage the enamel coating. This could lead to rust formation.

To clean the plank after use, we recommend wiping it with a sponge or soft brush and making sure that you do not put it back on the box immediately if it is not completely dry.

Please ensure that you always store SKOTTI gas cartridges in a cool, dry place. Protect them from direct sunlight and keep them at a safe distance from any ignition sources.

First, mix dish soap and water in a 50:50 ratio. Apply this mixture to the gas valve, hose, and regulator. This is easiest with a spray bottle. Watch for bubbles to form.
If you see bubbles, you can be sure that there is a leak.
Please dispose of the leaking hose immediately. Further use is out of the question.

Our discount codes do not apply to already discounted offers, such as our DEALS and BUNDLES. They cannot be combined with other discount codes.

Unfortunately, it's not possible to apply the discount code after you've completed your purchase. But hey, it's not a deal that's overdue. Simply apply your discount code to your next order!

No, the vouchers are only sent via email.

Water in the pool, wind, tilt, clogged outlet holes of the burner unit, leak in the gas hose.

Despite the highest quality materials and subsequent treatment of the parts, fine rust formation can still occur – this is called flash rust. Flash rust occurs when metal particles, carried by air or water, settle on stainless steel parts. The metal particles usually settle in recesses, notches, edges, etc. – in this case, it's not the stainless steel itself that rusts, but the metal particles themselves.

We recommend filling the pool with sand or soil rather than water, as the resulting steam can affect the flame pattern. You must also fill the pool with sand or soil if you're using wood or coal to heat the Skotti, as this creates excessive heat and can cause the pool to warp significantly, rendering it unusable in some cases.

2 years on all gas-carrying parts and 5 years on stainless steel parts.